Work Location: Middlesex County, Massachusetts

Summary:

Seeking a strategic and hands-on leader to oversee all aspects of technology infrastructure, including cloud, network, security, compliance, and end-user computing in a regulated environment. This role is responsible for both setting IT strategy and executing critical tasks, ensuring robust, compliant, and scalable systems to support business and laboratory operations.

Responsibilities:

• Lead the design, implementation, and management of AWS cloud infrastructure, ensuring best practices in architecture, security, and automation.
• Develop and maintain secure, reliable network architecture for both corporate and laboratory environments, including VPNs, VLANs, and firewalls.
• Oversee identity and access management systems, including SSO, directory synchronization, and integration across platforms, with responsibility for potential IdP migrations.
• Manage end-user computing environments across Mac and Windows devices, including MDM, provisioning, patching, and lifecycle management.
• Ensure consistency, reliability, and compliance of lab workstation management, collaborating with lab and quality teams for validation and documentation.
• Direct the cybersecurity program, including endpoint protection, vulnerability management, backup/disaster recovery, and security awareness training.
• Administer productivity tools and platforms, optimizing licensing, configuration, integrations, and automation to drive efficiency and cost-effectiveness.
• Manage relationships with external IT service providers, defining scope, monitoring performance, and making strategic decisions on in-house versus outsourced work.

Qualifications:

• 10+ years of experience in IT and infrastructure roles, including leadership responsibilities and hands-on technical work.
• Background in Biotech, Pharma, or regulated industries with knowledge of GMP, GLP, or GCP requirements, including change control and documentation.
• Expertise in managing AWS production environments, including Control Tower, multi-account architectures, IAM, and Terraform.
• Strong network engineering skills, with experience designing and troubleshooting segmented networks, VPNs, firewalls, and redundant connectivity.
• Proven ability to manage mixed Mac and Windows device fleets using modern MDM solutions; deep hands-on Windows expertise required.
• Experience with SSO and identity infrastructure, including IdP migrations and directory integrations.
• Comprehensive understanding of corporate security tools and practices, with experience responding to security audits and questionnaires.
• Demonstrated success managing external IT service providers, including defining scope, monitoring SLAs, and transitioning services.
• Leadership style that combines strategic vision with hands-on execution; ability to coach and manage direct reports.
• Bachelor’s degree preferred; equivalent experience considered. Relevant certifications (AWS, networking, security) are a plus.

Published Category: Technology & Data & AI Solutions