Job Title: QA Associate

Work Location: Cumberland County, New Jersey

Summary:
The QA Associate is responsible for managing quality assurance activities, including handling market complaints, overseeing quality control processes, and supporting compliance within production and warehouse environments.

Responsibilities:

• Investigate and document market complaints, coordinating with various departments to prepare thorough, scientifically sound reports and responses.
• Generate trend reports for market complaints and communicate findings to relevant stakeholders.
• Write, revise, and deliver training on Standard Operating Procedures, testing specifications, and protocols; manage training records and software.
• Inspect production and warehouse procedures, logbooks, and records to ensure regulatory compliance and efficiency.
• Assist in internal and external audits, product release activities, and review of manufacturing records for accuracy and completeness.
• Monitor facility environments for microbial contaminants, oversee equipment cleaning and verification, and maintain trending data for environmental monitoring.
• Coordinate sample management, including pulling, organizing, and sending samples to third-party laboratories; support product returns and document filing.
• Identify opportunities for continuous improvement and participate in additional duties as assigned by quality management, with responsibilities split between multiple locations within the county.

Qualifications:

• Bachelor's degree in a science-related field.
• 1-3 years of experience in quality assurance within FDA-regulated pharmaceutical, nutraceutical, or food industries.
• Ability to work across multiple locations within the county as needed.
• Proficiency with Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Effective communication and interpersonal skills for close collaboration with team members.
• Demonstrated problem-solving and troubleshooting abilities.
• Capacity to multi-task and adapt in a fast-paced environment.

Published Category: Quality & Validation